Location: Mobile, AL
Status Type: Full-Time
Requisition Number: 19-038
For immediate confidential consideration, please send your cover letter with salary history and resume, referencing the job position desired in the subject line to:
-Develop service documents and customer support manuals using Adobe FrameMaker templates and style guide.-Develop and maintain company style guides and templates for existing and future publications-Gather and analyze product engineering specifications to verify technical accuracy of publications.-Integrate technical content of service bulletins into customer technical publications.-Revise instructions, where applicable to match engineering data.-Develop, or coordinate development of new illustrations, where applicable, to support instructions.-Conform instructions to publication style guides and templates for consistent publication structure appearance.-Seek out and eliminate technical ambiguities between engineering data, model specifications and customer publications.-Integrate engineering changes into model specifications and customer publications.-Review completed draft publications prior to internal technical review.-Coordinate publications technical reviews in accordance with publications development and review procedures-Collaborate development efforts with other technical writers, product engineers, drafting engineers and graphic artists to expedite completion of projects.-Adjust project priorities based development schedules.-Coordinate Service Document development with Customer Service Dept.-Provide training in technical writing as required -Support and perform other duties as directed by management
Some supervisory duties may be required at the discretion of management
Bachelor degree B. A. from four year college or university; or two or more years related experience and or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of the following software and or systems. Design Software Visio, Pro Engineering, AutoCAD, Catia, Inventor, Solid Edge, Solid WorksOperating Systems Microsoft Windows 10 Windows 7Presentation SoftwarePower PointProject Management SoftwareMS ProjectSpreadsheet SoftwareExcel, AccessWord Processing SoftwareWord Other, please specify Acrobat ProAdobe FrameMakerAdobe Photoshop
No faxes, phone calls or other correspondence will be accepted. EOE/M/F/D/V