Location: Mobile, AL
Status Type: Full-Time
Requisition Number: 18-110
For immediate confidential consideration, please send your cover letter with salary history and resume, referencing the job position desired in the subject line to:
Develop clear, concise technical instructions based on engineering technical specifications and service documents in the structured development platform using established company style guides and templates for delivery as customer product support manuals. Technical subjects include model specifications, installation, operation, maintenance, and overhaul procedures of company products such as engines, starters, alternators, magnetos and electronic engine control devices.
- Develop service documents and customer support manuals using Adobe FrameMaker templates and style guide.- Gather and analyze product engineering specifications to verify technical accuracy of publications.- Integrate technical content of service bulletins into customer technical publications.- Revise instructions, where applicable to match engineering data.- Develop, or coordinate development of new illustrations, where applicable, to support instructions.- Conform instructions to publication style guides and templates for consistent publication structure appearance.- Seek out and eliminate technical ambiguities between engineering data, model specifications and customer publications.- Integrate engineering changes into model specifications and customer publications.- Submit completed draft publications to Senior Technical Writer in Adobe FrameMaker Book format for internal technical review.- Collaborate development efforts with other technical writers, product engineers, drafting engineers and graphic artists to expedite completion of projects.- Adjust project priorities based development schedules.- Coordinate Service Document development with Customer Service Dept.- Support and perform other duties as directed by management
Associates degree or equivalent from two year college or technical school, with a at least six months to one year related experience or training, or equivalent combination of education and experience.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, aor boards of directors.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of the following software or systems. Design Software such as Visio, Pro Engineering, AutoCAD, Catia, Inventor, Solid Edge, and Solid WorksOperating Systems such as Microsoft Windows 10 and Windows 7Presentation Software such as Power Point and Page Maker Other Software Requirements are MS Project, Excel, Access, Word, Adobe and Corel Draw
No faxes, phone calls or other correspondence will be accepted. EOE/M/F/D/V